We kindly ask you to carefully review the important information below to ensure a safer and more comfortable trip.

• Important InformationThe flight times stated in the program are taken from the relevant airline. The agency is not responsible for any changes in flight times. In the event of any time changes, revisions may be made to the program.
• The name, surname, and date of birth information provided during reservation must be complete and correct as stated in the passport. Name confirmation will not be made later.
• Hotel vouchers and flight tickets will be sent to you three days before the tour departure date.
• Due to weather conditions, changes may be made to extra tours. In this case, the company reserves the right to make necessary arrangements.
• All guests are required to have their round-trip flight tickets and hotel accommodation documents with them. Guests without a printed ticket are responsible for their own entry into the country.
• Guests are advised to enable international use of their mobile phones.
• Accommodation and Room ArrangementsTriple rooms are provided according to hotel availability, and the third bed may be smaller than a standard bed. They usually consist of 1 large bed + 1 extra bed. Extra beds are portable and foldable.
• Child discounts only apply to one child who stays in the same room as two adults and meets the age criteria.
• Breakfasts at the hotels are served continental style in accordance with the culture of the country visited and may sometimes be served in a separate hall for groups.
• Hotel standards in England may be lower than those in Turkey.
• Hotel check-in times are between 15:00–17:00 and check-out times are between 10:00–12:00.
• Twin beds may be provided at some hotels. Requests for room type changes are at the hotel's discretion.
• Due to high demand, changes may occur in hotels; however, the hotel category will not change.
• Tours and ExcursionsThe panoramic city tours specified in the program are introductory tours lasting approximately 2–3 hours, conducted from inside the vehicle with guide narration. Museum and archaeological site entrances are not included.
• Tours may be canceled or their content changed due to restrictions imposed by local authorities, road closures, or adverse weather conditions. In such cases, the company is not responsible.
• If necessary, tours may be conducted using public transportation or on foot.
• Visa and Passport InformationA UK (United Kingdom) visa is mandatory for Turkish citizens. To apply for a visa, you must have a passport valid for at least 6 months from the end of the trip and apply through the agency with the necessary documents.
• Having a visa does not guarantee entry into the country. Entry is at the discretion of the border police.
• The company is not responsible for problems arising from worn, wet, or damaged passports.
• If guests under 18 are travelling alone or with only one parent, a notarized consent letter is required.
• Tour Participation Condition and Other IssuesThe tour program is organized with a minimum participation requirement of 40 people. If sufficient participation is not achieved, you will be notified of the cancellation no later than 20 days before the tour departure.
• Cancellations or changes are not allowed in promotional and early booking campaign tours.
• Delays and time changes may occur on scheduled or private flights. These situations are deemed to have been accepted by guests in advance.
• Children aged 0–2 do not pay field tax and service fee.
• You are strongly advised to check prices before making a purchase.
• The hotels you will be staying at will be notified to you 48 hours before the tour departure date.